info@softmatesystems.com
F.A.Q
Frequently Asked Questions
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1. How is he keeping detailed track of all running services ?
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2. Is he able to complete all jobs within the legal due date, considering its penal provisions ?
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3. How he would know that which of his staff is working on what service ?
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4. Does he know what matter is pending, in each of running service to give status to client of their work ?
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5. Does he or his staff notify the client if he or his staff is unable to complete a certain project due to the absence of relevant information at the client's end ?
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6. In case anything happens, does he have required evidences to convince client that he has done his job with best of his efforts ?
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Often, we are worried about
Getting paid for professional services, outstanding amounts, etc.
Staff’s / Assitant’s ability to manage allotted work and deliver the desired result
Documentation of Notes / Observations at one place
Delivered on time (legal/Client's/Organisation)
Efforts put in and conversion of efforts into revenue
Managing Personal and General Office Work
Chances of missing out any task received from client when tasks are in volume
Sometimes We want to
Contact the clients on a certain date and time
(For Ex: If you want to get a challan paid by client it is effective to inform in morning with the help of SMS Scheduler)
Clients may contact them whenever they feel convenient
(Emails are not read by everyone, SMS is the best mode)
Manage multiple offices from a single location
(As it is a cloud based software)
Instruct / Guide whole Staff at once
(All staff may not be available at same time and place )